Family Support Coach - Educare Center

Atlanta, GA
Full Time
Experienced

SUMMARY DESCRIPTION:      

The Family Support Coach will support two-generation efforts to impact children and their families in education, health and well-being, economic supports, post-secondary and employment pathways with social capital opportunities. The FSC will follow national standards for family-centered coaching in implementing strategies for protective and promotive factors as identified by Strengthening Families. He/she will work collaboratively with the center management team to ensure that family support services are coordinated and integrated.

Essential Duties

Family Navigator/Pathways

  1. Leads the two-generation post-secondary/employment pathways and economic supports efforts.
  2. Ensures that targeted families participate in the Bridge Assessment which includes goal setting.  
  3. Assists families in finding and maintaining employment, job training, enrolling in school and connecting to community resources.
  4. Builds relationships with agencies and organizations in the community that are potential resources for families.
  5. Plans regular workshops and/or guest speakers in the areas of post-secondary/employment pathways and economic supports.

Family Engagement /Transition

  1. Leads the two-generation social capital efforts.
  2. Utilizes all informal and formal opportunities to build and maintain relationships with families.
  3. Promotes parent leadership by actively including parents in planning and implementing activities.
  4. Facilitates networks and group activities that support families’ strengths, interests and needs.
  5. Promotes and build families’ knowledge of child development and parenting skills.  
  6. Involves families in advocacy issues.
  7. Works collaboratively with parent leaders and center management team to coordinate fundraisers. 
  8. Provides opportunities for families to engage in literacy and learning activities with their child.
  9. Observes and participates in the classroom as a strategy to support the center staff team and to share information with parents about their child’s development.
  10. Collaborates with the teaching staff to conduct home visits, parent/teacher conferences and parent meetings.
  11. Leads the internal planning and subsequent involvement of parents in all of their children’s program transitions, i.e. into the program, from EHS to PHS and from HS to Kindergarten. 
  12. Develops working relationships with local schools to help coordinate the successful transition of children and families. 
  13. Assembles a center-based transition team to assist with planning transition activities.
  14. Promotes good attendance using Attendance Works! Strategies and follows the proper procedures for documenting attendance in Procare and following up with families.
  15. Plans and coordinates the Parent Leadership Organization (PLO) with parent leaders and the center management team.
  16. Implements the Fostering Family Leaders Program or similar parent curriculums on an annual basis.
  17. Helps plan, facilitate or co-facilitate the Parent Leadership Organization (PLO) Boot Camp at least annually.
  18. Maintains appropriate documentation of all activities and records in the Sheltering Arms data base software as required by Sheltering Arms Policies & Procedures. 
  19. Collects family tuition according to Sheltering Arms procedures.
  20. Invoices community agencies for tuition according to their requirements.

Health and Wellness

  1. Leads the two-generation health and well-being efforts.
  2. Follows Sheltering Arms procedures for referring children for further professional evaluation when necessary.
  3. Work cooperatively with the Nutrition, Health and School Readiness Specialists and/or Consultants.
  4. Ensures that all children have appropriate health records and screenings on file with the appropriate time period according to Sheltering Arms procedures (ASQ immunizations, health checks, EED, dental exam, etc.).
  5. Coordinates and facilitates Healthy Beginnings meetings.
  6. Provides support and resources to parents of children with special/mental health/health needs.
  7. Ensures that any special nutritional needs of children are met.
  8. Makes referrals and link children and families to needed community resources; follow-up on referrals made and outcomes to ensure the needs of families are met.
  9. Select parents for participation in the Health and Wellness Advisory Committee.
  10. Attends Health and Wellness Advisory Committee (HWAC) meetings.

Teamwork & Professionalism

  1. Participates as an active and responsible member of the center management team.
  2. Demonstrates a belief in the philosophy of Sheltering Arms.
  3. Creates a positive, welcoming climate for families.
  4. Has a good attendance record and informs the center director when planning to be absent.
  5. Follows center rules.
  6. Maintains a professional appearance and conducts self in a professional manner at all times.
  7. Is a willing learner and accepts constructive criticism.
  8. Displays energy and enthusiasm in performing the FSC job.
  9. Have a clear understanding of the requirements and regulations from Sheltering Arms funding sources, licensing and accreditation entities, and national initiatives, such as, the Head Start Performance Standards, Child Care Licensing, NAEYC accreditation as well as specific partnering organizations.
  10. Maintains files/records on all families served.
  11. Answers the telephone in an enthusiastic and helpful manner.
  12. Attends workshops planned by the BFTS or other funding, partnering, or regulatory entities and puts their learnings into practice.
  13. Attends workshops planned by Sheltering Arms and puts their learnings into practice.
  14. Belongs to and participate in a professional organization related to child care and family support.
  15. Responds to requests from the administrative office in a timely manner.
  16. Maintains confidentiality in all matters regarding the children and families served.

KNOWLEDGE, ABILITIES, AND SKILLS:

  • Ability to collaborate with families to develop goals and to provide clear feedback about their progress
  • Excellent analytical and listening skills
  • Excellent communication skills, both written and oral
  • Ability to work effectively with community partners
  • Must be familiar with best practices for family-centered, quality early childhood education
  • Must be able to facilitate parent meetings and workshops
  • Must have basic computer skills
  • Must be able to visually observe and hear children from all areas of the classroom and playground from a distance of at least 70 feet
  • Be able to sit on the floor to interact with children

EDUCATION, TRAINING, AND EXPERIENCE:

  • Bachelor’s or Master’s degree in family and consumer sciences; child and family development; social work or closely related field with at least two years of experience in a family support type position.

PHYSICAL DEMANDS:  Must be able to lift 50 lbs

SPECIAL REQUIREMENTS:   

EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy.

Date Established: 8.2.2023        
Date(s) Revised:          

This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership.  Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*