Chief Impact Officer

SUMMARY DESCRIPTION:       The CIO will work in collaboration with the Executive Leadership Team (ELT) to execute a comprehensive programmatic strategy to enhance our service delivery and accelerate impact on children and families. This position combines our external affairs (partnerships, professional development and advocacy/role in the field, and DEI), program function and data functions to create a unified programmatic team that will help design our end-to-end programmatic strategy to accelerate family impact, shift family trajectories and influence early childhood education policy resulting in improved outcomes for children and families

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PERFORMANCE RESPONSIBILITIES:  Program Leadership, Oversight, and Evaluation:

• Oversee the coordination, integration, and delivery of all programs, promoting collaborative relationships between program areas and ensuring that the expectations of staff, partners, funders, and other stakeholders are consistently met

• Lead the evaluation process for determining the agency’s optimal programmatic models (including but not limited to curriculum, family support, nutrition, etc.) and oversee the implementation of these models across all centers

•  Oversee the Georgia Training Institute’s digital strategy to engage a broader cross section of educators locally and nationally
• As the Diversity, Equity, and Inclusion (DEI) Officer for the organization, set the strategy for the agency’s race, equity and inclusion initiative and support the development of an equitable and inclusive culture across all locations collaboratively with a cross functional committee, including Human Resources.
• Establish, provide oversight, and deliver on key performance indicators organization-wide in service delivery, early learning, family services, professional development, and partnerships
• Regularly analyze and assess Sheltering Arms’ programmatic impact to drive ongoing improvement in our work
• Leverage existing systems (such as ProCare and ChildPlus) to gather and analyze the data to inform the programmatic and operational decision making process and increase the agency’s efficiency, transparency, and collaboration across teams.

Team Leadership and Management: 

• Create a team culture where all people can thrive, grow, and develop in order to further the mission of Sheltering Arms
• Manage and support the Impact Team to achieve their performance and professional development goals
• Deploy resources efficiently and effectively toward organizational goals, working with staff to balance workload and effort, and provide regular feedback so that key staff can continuously improve their skills
• Set the vision for and oversee internal and external training and professional development programming working collaboratively with Human Resources to improve the quality and impact of our work

Enterprise Leadership and Organizational Strategy: 

• Serve as a member of the Executive Leadership Team, providing input and making decisions on issues of org-wide magnitude
• Participate in the budget development process and maintain a high level of fiscal responsibility
• Implement Sheltering Arms’ strategic plan as set by the Board of Directors, and in collaboration with the rest of the Executive Team, as well as developing and implementing new initiatives that serve the organization’s mission
• Collaboratively set and steward the organization's strategic direction and developing a comprehensive programmatic impact plan for the organization
• Champion Sheltering Arms’ mission, vision, and strategic efforts both inside and outside the organization
• Actively embody anti-racist practices in all aspects of their work, and push the organization to continue to grow and improve within these values by modeling a strong and inclusive culture for their team and the streams of work they manage

KNOWLEDGE, ABILITIES, AND SKILLS:

• Dynamic Leadership: You think strategically, set bold visions for our programmatic work.
• Achieve Ambitious Goals: You envision beyond the status quo.
• Adjust Course: You pivot effectively in a dynamic landscape.
• Diversity, Equity and Inclusion: You leverage our differences as strengths and look for opportunities to redistribute power in response to inequity.
• Communication: You listen actively and respond appropriately.
• Solutions Orientation: You have a deep belief in our mission and take part in finding solutions for the problems we identify.

Positional Skills   

• Cultivating Relationships & Collaborating Excellent relationship-building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders
• Allocating and Managing Resources A practical ability to get things done; the ability to set clear priorities, delegate, and guide investment in people and systems.
• Enterprise Leadership Wisdom and good judgment; organizational savvy; keen analytic, organization and problem-solving skills to enable sound decision-making.
• Leading Change The intellectual flexibility and managerial courage to shift direction and bring others along.
• Ensuring Diverse and Equitable Environments Strong commitment to establishing a diverse, equitable, and inclusive work environment and to developing and retaining talent.
• Building High Performing Teams Hire high-quality, talent whose strengths match the needs of the work; develops an environment of camaraderie and collaboration that enables teams to meet & exceed goals

Functional Knowledge  

• Demonstrated knowledge of national and local early childhood education policy landscapes desirable but not a requirement.
• Demonstrated past experience planning and executing strategic and innovative initiatives in support of achieving organizational goals
• A forward thinker with a track record of utilizing new methods of stakeholder engagement and connectivity, who will be driven by innovation in developing best practices in the current and post-COVID-19 world

EDUCATION, TRAINING, AND EXPERIENCE:

• Bachelor's degree from an accredited college required .
• Advanced degree and/or advanced certification or specialization preferred.
• At least ten years of professional experience, including experience managing teams in a nonprofit, government, or philanthropy setting, overseeing multiple programs or contracts (ideally at an organization serving low-income youth or communities)

Technical Skills: 

• Demonstrated experience managing a high-performing team in a multi-site structure, including professional development and mentorship
• Comprehensive working knowledge of early childhood education, including Head Start and Early Head Start
• Demonstrated ability to analyze and compile complex data for planning and reporting purposes

CERTIFICATE AND LICENSE REQUIREMENTS:

None

PHYSICAL DEMANDS:

Employee is expected to engage in bending, crawling, stooping, standing, vision, lifting, and walking and talking.  Employee is expected to make quick decisions, supervise workers, read or write, speak publicly, or interpret data.  

SPECIAL REQUIREMENTS:   

Travel is required to various Sheltering Arms sites and functions, as well as by car and plane to other cities and states.  Position requires the attending of occasional evening and weekend functions.

EVALUATION:

Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy.

Date Established: 2/22/2023    
Date(s) Revised: 3/16/2023      

This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership.  Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time.

(*) Essential job duties -the basic job duties that an employee must be able to perform, with or without reasonable accommodation.